Elden Ring: Bandai Namco apologizes for performance issues

Bandai Namco has apologized for a number of performance issues affecting Elden Ring players, including numerous complaints about frame rate issues on PC.

In a post on its website, the publisher acknowledged that the game “is currently experiencing issues that prevent it from playing properly under certain conditions”, and apologized while asking for patience.

By far, the biggest complaint about the current state of the game is framerate and stuttering issues on PC. The game is currently receiving “mixed” reviews on Steam, with many complaints focusing on the above issues. This problem was exacerbated by the fact that the console versions received a patch to alleviate framerate issues (among other things) on launch day, without such an update for PC.

“Struggling to maintain 60FPS/1080p on a 3080,” wrote Steam player shmoople, summarizing many similar posts “massive stutter and drop in mid-20s, crash 4 times in 2 hours of playtime, 60 FPS cap and no ultra-wide support.”

Bandai Namco acknowledged the issues, saying it would “constantly work to improve the game so that it can be played comfortably on various PC environments and platforms.” The publisher also suggested that updating graphics card drivers might help alleviate the issues.

On Elden Ring Reddit, some users are suggesting their own temporary fixes, ranging from changing your PC’s system graphics settings to changing device settings, with many claiming these methods have improved performance.

The notes also cover three other key areas, including mouse sensitivity issues, Easy Anti-Cheat, and games not saving properly on PS5. You can read the full notes below:

Elden Ring Performance Issues Statement

  • Regarding the issue of the mouse being too sensitive in the PC version
    • We will send a fix for this issue in the near future.
  • Regarding the issue of Easy Anti-Cheat not launching when the Steam account name is set to 2-byte characters.
    • We know the cause of this issue and will provide a fix in the near future.
  • Regarding the frame rate phenomenon and other performance-related issues during gameplay, we will constantly work to improve the game so that it can be played comfortably on various PC environments and platforms.
    • For the PC version, updating your graphics card drivers to the latest version can significantly improve performance.
  • About the phenomenon of game data not saving properly in PlayStation 5 version
    • If the PS5 console is turned off unexpectedly while playing a game or in rest mode, saved data may not be saved correctly.
    • We are aware of the cause of this issue and are working on a fix to fix it, but until the fix is ​​released, please save your game manually by quitting the game regularly.
    • Game data will be saved correctly if you quit the game by opening the system menu using the OPTION button and selecting “Quit Game”.

On console, things are different – ​​our performance review of next-gen versions found issues with all formats, but concluded that the PS5 version is currently the most stable console version.

Performance aside, Elden Ring’s reception is another story. We gave it a full 10/10, saying it brings “relentlessly challenging combat in an amazing open world that gives us the freedom to choose our own path.” It is currently one of the highest rated games in modern history.

Our Elden Ring guide will grow over time – be sure to check it out if you need help with The Lands Between.

Joe Skrebels is IGN’s news editor. Follow him on Twitter. Any advice to give us? Want to discuss a possible story? Please send an e-mail to [email protected].

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